Payment, Shipping and Refunds
Pricing and Charges:
All prices and charges are in US dollar amounts and LughnassadhBooks.com requires all payments be submitted in US dollars.
LughnassadhBooks.com requires customer confirmation of e-mail address and shipping address before shipment of merchandise. LughnassadhBooks.com does not accept COD orders. The following payment terms apply: Proof-of-receipt in the form of a signature from the buyer is required. The signature is part of the proof of delivery. We use the U.S. Postal Service Signature Confirmation on ALL orders.
Forms of Payment:
LughnassadhBooks.com accepts the following forms of payment.
Shipping and Handling Charges:
Domestic Shipping in the USA: ** Updated 01/03/2011 **
Notice to customers requesting shipment to APO/FPO Box addresses: Per the USPS website we have been notified that the packages full of books can only be shipped at Priority Rate. Media Rate and Parcel Post are not available to us. Sorry for the inconvenience.
Shipping Canada: ** Updated 01/03/2011 **
Improtant Note: This does not pay for any customs fees or taxes.
Shipping world wide: ** Updated 01/03/2011 **
Improtant Note: This does not pay for any customs fees or taxes that may be owed.
WARNING TO INTERNATIONAL CUSTOMERS
Customs officials in several countries sometimes break open packages and confiscate materials they don't approve of. So far as we know there is NO recourse for the mail-order customer who is the victim of this.
While we sympathize with our customers, LughnassadhBooks.com cannot take responsibility for the oppressive practices of other countries. Please be aware you are ordering these items at your own risk and that LughnassadhBooks.com is not obligated to replace or refund orders that are lost or damaged as a result of customs interference. (We will refund orders that are merely returned to us undamaged.)
Taking into consideration LughnassadhBooks.com ignorance of your country's jurisprudence, the buyer hereby exempts LughnassadhBooks.com from all liability present and future regarding local customs, laws and/or delivery and/or condition of arrival of goods. No guarantee therefore is solicited nor expected regarding the afore mentioned and any and all claims to liability from LughnassadhBooks.com are waived.
Qualifing for Free Shipping:
Qualifing is the easy part. Select any book or combination of books that equal or exceed the dollar amount to qualify. For our standard promotion, the amount must equal or exceed $25.00 for domestic shipping and $100.00 for international shipping.
— Other promotions may increase, decrease, or nullify the standard promotional free shipping. —
What is free — the basic shipping we provide, USPS Media Mail for books shipped within the United States and its territories, or USPS Air Mail to any country we ship to. Additional per book charges are waived after qualifying for free shipping.
Because we are giving away free shipping to those who qualify and select USPS Media Mail or USPS Air Mail, We didn't think it would be fair to charge full price for those of you who wanted their books a little faster. So, we have discounted the price for the speedier mailings by the amount of the basic shipping.
Handling charges and taxes still apply
United States Postal Service (USPS) shipping time table.
Returns and Refunds
Damaged in Transit:
If you wish to return an item that has been damaged or broken during shipment, please fill out the Returns Form with all requested information. In particular, please let me know how the item was damaged (break, tear, stain, etc.), and whether you would prefer to receive a cash refund or an exchange for another item(s) from the LughnassadhBooks.com catalog of equal or greater value (if you select an item[s] of greater value, you will be required to pay the difference).
LughnassadhBooks.com must receive the damaged item(s) from the customer before a refund can be issued. Processing of refunds can take up to 10 business days after return receipt of the damaged item(s); the sooner I receive the item(s) from the customer, the sooner they will receive their refund.
Damaged item(s) must be returned within 30 days of the shipment postmark date. Credit card orders are eligible for full cash refunds on returns, but lughnassadhbooks.com is unable to accept product exchanges in the case of credit card orders at this time. I apologize for any inconvenience this may cause.
Lost in Transit:
This statement or any part of it is subject to change.
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